1. Alex is the business owner, however each one of his highly professional Agents also owns their own business, so you can never be dealing with anyone but an owner. We all care!

2. We are a family business and not constrained by corporate culture.

3. Alex and all of his Agents (owners) have a comprehensive knowledge of the Alex Phillis Listing and sales processes, the ensure the best results.

4. We are all willing to communicate with you using your preferred or nominated manner, be it: face to face, phone, e-mail or SMS to keep you fully informed at all times.

5. Our view is that we work in partnership with our sellers and buyers to ensure that all parties achieve the best outcomes.

6. We don't support pressure or unethical selling!

7. Alex has chosen to be the foremost Social Media and Digital Marketing Specialists, all of our Agents will communicate marketing activity data and graphs on a weekly basis. We can interpret the digital data, which other agents can’t provide. Alex won the National Facebook Award 2018 for “Best Use of Facebook, and we are aspiring to being Best Practice in Digital Marketing.

8. Our data base is not huge as Alex’s agency has only been in operation for just over 2 years. We do know that our database is ‘Fresh and Active’ and we have many examples of people asking to be included in the database and advised of new property Listings. Recently we sold a luxury property that had been on the market for over 300 days and we sold it in 23 days to a client mentioned on our database.

9. Alex and his team of Agents (owners) are committed to continuous training to ensure that we have the latest technology and processes to ensure that we aim to be Number 1 for you.

10. We all subscribe to the fact that when we are considering doing business together, we must all be a ‘good fit.’ If we think that we aren’t a good fit for our potential clients, we will advise you and resign from discussions. If we are a ‘Good Fit’ we are committed at 110%.

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